Get out of Facebook jail.
I was really freaked out!
I’d been advertising on Facebook for quite a while successfully with no problems when I got shoved into the Facebook Slammer.
I got an email telling me that my advertising account was suspended for “Facebook Advertising Policy Violations” and that it was permanent. They said I had posted a “misleading or fraudulent” ad.
You can imagine how I felt. I was angry, surprised, distraught and disillusioned.
I was relying on Facebook ads to get people to my blog. It was working. Now I was dead in the water. How could I get out of Facebook jail?
So I started researching if there was anything I could do to get my ad account back even though they said it was permanent.
I found some great advice from some Facebook marketing gurus that showed me where I had gone wrong and got a few tips about what I could do.
It turns out that Facebook has an automated system that looks for certain things that might violate their policies.
Facebook has hundreds of thousands of advertisers and of course it would be difficult to have all those people monitored by employees. So they developed some automation.
If you get flagged, you can email them but you are likely to get an automated response unless you do some specific things.
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So here’s what I did.
I went through Facebook’s Blueprint training for advertisers.
They have a whole course designed to teach new advertisers the right way to do advertising on Facebook. I paid special attention to the section on Facebook Advertising Policies.
Then I looked for some advice from successful marketers. There are some really well-known Facebook gurus and they have both free and paid-for advice. I did both. The paid training was worth it.
So with some training and knowledge under my belt I was ready to confront Facebook again.
I requested a MANUAL REVIEW of my account and told them about my recent training showing them that I was serious about being a respectable Facebook marketer.
I told them I realized that my ad may have sounded like it violated policy but was unintended to do so and I now knew how to create an ad that would not violate their policies.
Things that they will absolutely need to know and that should be provided in ALL your correspondence with Facebook should be your account number and your ad account number. You can get those numbers from a dropdown menu on your ad account page.
Above all, be respectful and humble. If you sound arrogant or use foul language, you can forget about your account.
So now, after 2 ½ months, my account is restored. Most of that time was study time.
I’m back in the game and can go forward with my marketing on Facebook.
I’ll have some more important advice in tomorrow’s blog about how to set up your Facebook Business account and why you should have more than one ad account.
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